Appraiser

About Client:

The Client is specialised in title insurance and related services required for settlement by the real estate and mortgage industries, provided by our family of companies and high-quality network of policy-issuing offices. Its continued growth allows it to continue innovating and investing in key initiatives that propel the company forward in the real estate space.With a rich history dating back several decades, it has become a trusted name in the industry, offering comprehensive solutions to protect property buyers, sellers, and lenders from potential risks and uncertainties.

Job Title: Appraisal Coordinator

Job Location: Remote

Duration : 6 months (extension possible)

Payrate: $21-$23/hr on W2

Job Description:

• We are seeking a motivated and detail-oriented Appraisal Coordinator to join our team.
• This entry-level position is responsible for managing appraisal orders after assignment, ensuring they move smoothly through the pipeline to completion.
• The ideal candidate will take ownership of a defined geographic region, build strong relationships with vendors, and actively resolve challenges to ensure timely delivery of orders.

Key Responsibilities:

• Monitor assigned appraisal orders from assignment through completion, ensuring on-time delivery.
• Chase orders by proactively following up with vendors, appraisers, and internal stakeholders.
• Manage and build rapport with vendors in an assigned geographic region to foster long-term partnerships.
• Troubleshoot and resolve order issues, anticipating potential delays and preventing orders from going sideways.
• Handle a variety of problem-solving duties related to vendor communication, scheduling, and pipeline management.
• Answer phones and provide customer service during assigned phone coverage shifts.
• Collaborate with internal teams to escalate and resolve complex order-related issues.
• Track progress against deadlines and report status updates as needed.

Performance Expectations:

• Orders in assigned region move efficiently through the pipeline with minimal delays.
• Difficult orders are proactively managed and resolved without escalation.
• Strong working relationships with vendors lead to improved responsiveness and reliability.
• Consistently meets or exceeds on-time order completion metrics.

Qualifications:

• College Degree is preferred.
• Strong communication and interpersonal skills with the ability to build relationships quickly.
• Organized, detail-oriented, and able to manage multiple priorities.
• Proactive problem solver with a customer service mindset.
• Comfortable making phone calls and following up consistently.
• Previous experience in customer service, order management, or a similar role is a plus but not required.
• Minimum 40 WPM. 50 65 WPM preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Competent in learning and navigating company-specific proprietary software.

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

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